Troubleshooting kAMD errors

Created: Modified: Knowledge Base

USB communication failures can sometimes manifest during a deployment. If you encounter “kAMDSendMessageError” or  “kAMDReceiveMessageError” errors, here are some things you can try:

  • Check your USB cable and hub. Sometimes a faulty USB cable/hub can be the culprit.
  • Relaunch GroundControl
  • Restart your computer
  • Attempt your deployment again

Check our System Requirements for recommended USB hubs and additional information.