NOTE: The Workflow actions available to you depend on the Workflow model you select, the MDM system you use, and the OS of your devices.
The Workflow action in Advanced > On Failure allows you to specify what happens if a Workflow fails for any reason. First, you can have GroundControl automatically retry the Workflow up to 10 times. If the Workflow still fails, you can specify an alternate Workflow to run instead.
BEST PRACTICE: Imprivata recommends adding On Failure, with only Retry selected, to most Workflows. It’s a little extra automation to help your users be more successful.
If multiple attempts are required, GroundControl displays multiple “On Failure” attempts as a single activity. The activity log will display the number of attempts in parentheses.
When you click on the activity to open the Deployment Details, the detail of each attempt is displayed in its own tab.
GroundControl’s API and Activity Export tab continues to show each attempt as a separate record.